Frequently Asked Questions
BETTER THAN PULL-UPS?
Definitely. Most pull-ups feel just like nappies, so kids treat them the same way. There’s little to no awareness when they’re wet, which can slow down the entire learning process.
Ours work differently.
They're designed to look and feel like proper underwear, but with just enough absorbency to catch minor accidents. That way, your toddler still notices when they’re wet — a crucial step in learning what the potty is for.
It’s not just about keeping things clean — it’s about building real, lasting progress.
HOW LONG DOES SHIPPING TAKE?
It depends on where you are. Orders processed here will take 5-7 business days to arrive.
Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
WHAT IF MY KID WON'T USE THE POTTY?
Totally normal — and way more common than most parents realise. It’s not a sign you’re doing something wrong.
Many toddlers push back because they feel pressured. That’s where the training undies help.
It gives them real, comfortable undies they actually want to wear — no tricks, no shame, just a sense of independence and pride.
We’ve seen kids go from totally uninterested to excited — just because they got to wear “big kid” undies.
Sometimes, that little shift makes a big difference.
HOW DO THE UNDIES WORK?
Our unique inside layer includes a specially designed absorbent panel that lets your toddler feel minor leaks — without turning it into a full clean-up.
It’s just the right mix of protection and awareness to help them recognise the signs and make it to the potty next time.
Plus, everything that touches your child’s skin is made from 100% cotton — soft, breathable, and gentle for sensitive skin.
ARE THE UNDIES GOOD FOR OVERNIGHT?
Yes — they’re made to keep your little one comfy and dry through the night.
While they help catch leaks, they still allow your child to notice when they’re wet — supporting nighttime potty learning.
For added protection during sleep, we suggest pairing them with our waterproof bed cover.
WHAT ABOUT NUMBER TWOS?
Yes — these are built to manage the mess. If it’s a solid accident, just tip it into the toilet and toss the underwear into the wash.
For softer situations, a quick rinse first does the trick. Either way, clean-up is simple and stress-free.
💩 Built for the full potty journey
🚽 Hassle-free to wash
🧽 Designed for toddler life
For best results, make sure you’ve got the right fit — the underwear should sit snugly around your child’s legs without digging in.